This policy explains how Economy Market (operated by VIP Synergy Digital Ventures LLC) ships orders, how long delivery takes, and what to expect for international orders. It applies to every order placed on https://economy-market.com.
Standard US shipping is free
We offer free standard shipping on all orders shipped within the United States. No minimum order value is required, and no discount code is needed; the free shipping is applied automatically at checkout for any US delivery address.
Delivery times
Most of our products ship from supplier warehouses located in the United States. Orders shipped from a US warehouse typically arrive within 5 to 9 business days from the day the order is placed.
Some items in our catalog are sourced from suppliers who ship internationally rather than from a US warehouse. Orders shipped from overseas typically arrive within 10 to 18 business days from the day the order is placed. The estimated delivery window for each product is shown on its product page before you order, so you know what to expect before checkout.
These are estimates, not guarantees. Delivery times can be affected by carrier delays, customs processing, weather, and public holidays. Business days do not include weekends or US federal holidays. If your order includes a mix of US and overseas items, the overseas item can determine how long the full order takes to arrive, unless it ships separately as described below.
Tracking
Once your order ships, we send you a tracking email with a tracking number and a link to follow its progress with the carrier. Use that link to see where your package is and when it is expected to arrive. If the tracking link is not working, or the tracking information looks wrong, contact us and we will check with the carrier on your behalf.
International orders
Customers outside the United States can place orders on our site. International shipping costs are calculated and shown at checkout based on your delivery address and the items in your cart; these are not covered by our free US shipping offer.
International orders may be subject to import duties, customs fees, and local taxes charged by your country's customs authority. These charges are separate from what you pay us at checkout, are not included in our shipping charge, and are the responsibility of the customer. Customs authorities can also hold a package for inspection, which may add to the delivery time shown above. Import rules vary by country, so we recommend checking with your local customs office before ordering if you are unsure whether duties will apply.
Address changes
If you need to change your shipping address, contact us as soon as possible with your order number and the corrected address. We can update an address only before the order has been dispatched to a supplier or carrier. Once an order has shipped, we are unable to redirect it, and it is the customer's responsibility to ensure the original address is correct at checkout.
Lost or delayed packages
If tracking shows no movement for an extended period, or shows delivery to an address you did not receive the package at, contact us and we will work with the carrier to locate it or arrange a replacement or refund where appropriate. Please have your order number and tracking number ready when you contact us, as this helps us look into the issue faster.
Split shipments
Because items in an order can come from different suppliers or warehouses, a single order may arrive in more than one package, sometimes on different days. You will receive a tracking email for each shipment. Free standard shipping still applies to the whole order even when it arrives in more than one package, and you will not be charged extra for the split.
Contact
Questions about a shipment can be sent to [email protected]. Our business address is 30 N Gould St, Sheridan, WY 82801.